Terms and Conditions

Introduction

Welcome to Bleyt Finance Limited! We are a company incorporated in Alberta, Canada, providing payment remittance services. This document outlines the terms and conditions that govern your use of our services. By using our platform, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not use our services.

Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Account Balance": The funds you have in your Account that are available for new transfers or withdrawals and are not subject to a pending transaction.
• "Applicable Laws": The laws, regulations, and directives that apply to us and our partners, including those related to anti-money laundering.
• "Authorized User": Any individual you authorize in writing to transact on your behalf using our Services.
• "Event of Default": Occurs if you fail to settle a Transfer, disavow a confirmed Transfer Request, or become insolvent or enter bankruptcy proceedings.
• "Intermediary": Any third party involved in handling funds, such as financial institutions, payment networks, and their agents.
• "Outside Account": An account held by you or a recipient with a bank or other financial institution that is not Bleyt Finance.
• "Platform": Our online platform where you can submit Transfer Requests and manage your transactions.
• "Services": The payment remittance and other services we provide under this Agreement.
• "Settlement Rules": The rules and procedures used by us or our Intermediaries.
• "Transfer": The payment of funds to a recipient's Outside Account on your behalf.
• "Transfer Amount": The amount of funds you intend to use for a Transfer.
• "Transfer Request": Your request for a Transfer submitted via our Platform.
• "Withdrawal": The payment of funds from your Account Balance to your Outside Account.
• "Withdrawal Request": Your request to withdraw funds from your Account Balance.

Account Eligibility and Registration

To use our Services, you must meet the following criteria and complete our registration process:

• Minimum Age and Capacity: If you are an individual, you must be at least eighteen (18) years old and have the legal capacity to enter into a binding agreement.
• Personal Use: You must use the Services for your own benefit and not on behalf of any other person or entity.
• Account Registration: You must register for an account directly with us by providing accurate information, including your email address and a secure password.
• Identity Verification (KYC): As a regulated entity, we are required to verify your identity. You agree to provide all requested information, which may include your name, address, government-issued ID, and other documents. We may also use biometric verification, such as a selfie or video, to which you consent by using this feature.
• Authorized Users: You are responsible for managing any Authorized Users on your account and for all actions they take. You must safeguard your account credentials and notify us immediately if you suspect any unauthorized use.
• Complete and Accurate Information: You must provide truthful and complete information during registration and keep your account details up to date. We reserve the right to suspend or terminate your account if you provide false or incomplete information.

Use of Services

You agree to use our Services in accordance with the following terms:

• Authorized Users: You may authorize individuals to act on your behalf with our prior written consent. You are responsible for their actions and must notify us of any changes to their authority.
• Instructions: We are entitled to act on any instructions received from your account or from your Authorized Users. These instructions will be considered valid and binding.
• Prohibited Uses: You may not use the Services for any illegal, fraudulent, or improper purposes. You agree not to send Transfers on behalf of any other person or entity.
• Right to Reject: We reserve the right to reject any Transfer Request or other transaction at our discretion, including for compliance with Applicable Laws. We will notify you of any rejected transaction but are not required to disclose the reason for the refusal.
• Security: We may take any action we deem necessary to ensure the security of our Services and your account, including terminating your account or changing your password. You are responsible for any actions taken by anyone who accesses your account.

Funding Your Account and Holding Funds

To use our services for transfers, you must first add funds to your account. You can do this through a credit or debit card payment, or by making a bank transfer (e.g., SEPA, SWIFT).

When you hold a balance with us, we keep your funds separate from our own corporate funds. This means your money is protected and will not be used for our operating expenses or be made available to our creditors in the event of bankruptcy. We may, however, combine your funds with those of other users in pooled accounts held at one or more banks.

It is important to understand that Bleyt Finance is not a bank. The funds you hold with us are not considered deposits and are not insured by any government agency.

Transfers and Withdrawals

Our platform allows you to send money to recipients and withdraw funds to your own account. Here's how it works:

• Submitting a Transfer Request: To send money, you must submit a Transfer Request through our Platform. You will need to provide the amount you want to send, the recipient's account details, the desired currency, and any other information we may require. The platform will show you the amount the recipient will receive and any applicable fees.
• Submitting a Withdrawal Request: To withdraw funds from your account, you must submit a Withdrawal Request. You will need to provide the withdrawal amount, your bank account details, and the desired currency. Withdrawals may be subject to fees.
• Acceptance and Processing: Once we accept your Transfer Request, we will debit your account and send the funds to the recipient. We may, at our discretion, refuse a Transfer Request for reasons such as insufficient funds or compliance concerns. We may also impose limits on the amount of money you can send or receive.

Fees, Information Accuracy, and Unclaimed Transfers

You are responsible for paying all fees, charges, and commissions associated with your use of our Services, as agreed upon during a Transfer or Withdrawal Request.

It is your responsibility to ensure that all information you provide is accurate, including recipient and bank account details. We and our partners will rely solely on the information you provide and are not responsible for verifying its accuracy. If a transfer fails due to incorrect information provided by you, we will make reasonable efforts to recover the funds but cannot guarantee their recovery and are not liable for any loss.

If a transfer cannot be completed, is declined, or is unclaimed by the recipient, we will attempt to obtain a refund from the recipient's bank at your request. The refunded amount will be returned to you, minus any fees charged by us or our partners for the refund process. We do not guarantee the timing of any refund.

Intermediaries and Governing Rules

We may use third-party intermediaries to complete your transfers. While we will select these partners with care, we are not liable for any errors or losses they may cause. Your use of our Services is also subject to the settlement rules of our partners and all applicable laws and regulations.

Disclaimers and Limitation of Liability

By using our Services, you acknowledge and agree that you are responsible for evaluating all risks associated with your transactions. Our platform is provided on an "as is" and "as available" basis, and we do not guarantee its functionality or freedom from defects.

Except as expressly stated in this Agreement, we disclaim all other warranties, whether express or implied. We are not liable for any delays, errors, or losses that may occur in connection with your transactions, unless they are a direct result of our gross negligence, fraud, or willful misconduct. In no event will we be liable for any indirect, incidental, special, or consequential damages, including loss of profits or revenue. Our total liability to you will not exceed the total amount of fees you have paid to us.

Confidentiality, Communications, and General Provisions

We are committed to protecting your confidential information. We will not disclose any details about your transactions or your relationship with us, except as required by law or to our professional advisors and financial partners for compliance purposes. We may also disclose information to regulatory bodies like the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

Any official notices related to this Agreement must be in writing and sent to the contact information provided below. Our contact information is:

This Agreement may only be amended in writing. You may not assign your rights or obligations under this Agreement without our prior written consent. We, however, may assign our rights and obligations at our discretion.

This Agreement is governed by the laws of the Province of Alberta and the federal laws of Canada. Any legal disputes will be resolved in the courts of the Province of Ontario.

Account Suspension and Termination

We reserve the right to suspend or terminate your account under certain circumstances. Understanding these provisions helps protect both you and our business.

Termination by You

You may close your account at any time by contacting us. Before closing your account, you must withdraw any remaining balance. Once your account is closed, you will no longer have access to our Services.

Termination by Bleyt Finance (Without Cause)

We may terminate this Agreement and close your account for convenience by providing you with at least thirty (30) days' notice via email. You will be given the opportunity to withdraw any remaining balance from your account.

Termination by Bleyt Finance (With Cause)

We may suspend or terminate your account immediately, without prior notice, if we determine that you have violated these Terms or any applicable law, engaged in fraud or wrongful acts, provided false or misleading information, refused to provide required information, are using the account in a manner that could cause us legal liability or reputational risk, or if your account is associated with suspicious or criminal activity. In cases of fraud or illegal activity, we may be required by law to confiscate funds and report them to the appropriate authorities.

Compliance-Related Suspension

If we are unable to verify your identity or required information to our satisfaction, or if your transaction activity triggers compliance concerns, we may suspend your account's functionality. During suspension, you will not be able to initiate transfers or withdraw funds. We will notify you of the suspension and the steps needed to resolve it. If the concerns cannot be resolved, we may proceed to close your account.

Effect of Termination

Upon termination or closure of your account, you will no longer be able to use our Services. You remain responsible for any outstanding obligations incurred before termination. Any pending transactions will be cancelled to the extent possible. If you have funds remaining in your account, we will return them to you via a method of our choosing, such as a refund to your linked bank account, minus any applicable fees. In certain scenarios, regulatory requirements may prevent us from releasing funds immediately, and we will inform you on how you might later claim your money.

Appeal and Review

If we suspend or terminate your account and you believe it was done in error, you may contact our Customer Support to request a review. While we cannot guarantee reinstatement, we will review any pertinent information you provide and determine if any mistake was made or if remediation is possible. Our decision in this regard will be final.

Prohibited Activities and Compliance

You agree not to use our Services for any unlawful or prohibited purposes. This includes, but is not limited to, money laundering, terrorist financing, fraud, purchasing illegal goods or services, or any activity that violates applicable laws and regulations. We actively monitor for suspicious activity and reserve the right to report any concerns to relevant authorities. You must comply with all applicable laws in your jurisdiction when using our Services.

Privacy and Data Protection

We are committed to protecting your personal information. Our collection, use, and disclosure of your personal data are governed by our Privacy Policy, which you should review carefully. By using our Services, you consent to our processing of your personal information in accordance with our Privacy Policy. We may share your information with regulatory bodies, law enforcement, and our service providers as necessary to provide our Services and comply with legal obligations.

Intellectual Property

All content, trademarks, logos, and intellectual property associated with our platform and Services are owned by Bleyt Finance Limited or our licensors. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

Changes to These Terms

We may modify or update these Terms and Conditions from time to time. If we make material changes, we will notify you by email, in-app notification, or by posting a prominent notice on our website. The notice will outline the key modifications and the effective date of the updated Terms. For minor or non-substantive changes, such as clarifications or grammatical fixes, we may not provide advance notice, but the latest version of the Terms will always be available on our website.

Your continued use of our Services after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you have the right to terminate your use of our Services before the updated Terms apply to you. You can close your account at any time. We encourage you to review the Terms periodically to ensure you understand your obligations and rights.

Disputes and Complaints

We value your experience and are committed to resolving any issues you may have. If you have any questions, concerns, or complaints about our Services, please contact our Customer Support team. You can reach us via email at [email protected] or through any other contact method we provide. We will do our best to resolve your issue as soon as possible.

For formal complaints, especially those regarding regulated activities, we have a complaint handling procedure. We will acknowledge receipt of your complaint, investigate the matter, and respond within a reasonable timeframe. If you are not satisfied with our resolution and you are in a jurisdiction with a financial ombudsman or regulator, you may be able to escalate the complaint externally. We will provide guidance on this process in our final response.

Indemnification

You agree to indemnify, defend, and hold harmless Bleyt Finance Limited, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of our Services, your violation of these Terms, or your violation of any rights of another party.

Survival

Any provisions of these Terms which by their nature should survive termination will continue to be in effect even after your account is closed. This includes, but is not limited to, provisions related to limitation of liability, dispute resolution, indemnification, and our rights to any owed amounts.

Miscellaneous

Entire Agreement

This document, along with our Privacy Policy, constitutes the entire agreement between you and Bleyt Finance Limited regarding our Services and supersedes all prior agreements and understandings.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. We may replace any invalid term with a valid provision that comes closest to the intention of the original.

No Waiver

Our failure or delay in enforcing any right or provision under these Terms does not constitute a waiver of that right or provision. Any waiver must be explicitly set forth in writing.

Assignment

You may not assign or transfer your rights or obligations under this Agreement without our prior written consent. We may assign or transfer our rights and obligations to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of our assets.

Third-Party Rights

These Terms are between you and Bleyt Finance Limited. No other person has any rights to enforce any term of this agreement as a third-party beneficiary.

Language

These Terms are drafted in English. If we provide a translation in another language, it is for convenience only. In the event of any inconsistency between the English version and a translated version, the English version will prevail to the extent permitted by law.